Safety & Security

Secure Shopping



Harrisons Malayalam Limited is concerned about the safety and security of our customers. Accordingly, we have put a number of technological protections in place to ensure that our transaction process is extremely safe. This is done through industry standard encryption protocol known as Secure Socket Layer (SSL). Majority of online transactions are completed without incident. However, please keep in mind that customer protection is a two-way street. When buying on any online venue, caution must always be practiced. Following are some guidelines that you should follow to ensure safe and secure online shopping experience. For enhanced security Harrisons Malayalam Limited does not accept any financial information on its servers. We use HDFC Online Payment Gateway for enhanced security of online credit/debit card transactions. All such information entered by you is directly received by the bank servers.

Safety and Security Tips



  • If using a public computer or terminal, always log out when you complete an online session.

  • Keep your passwords private. Remember, anybody who knows your password may access your account.

  • When creating a valid password, use letters and numbers only and it should be 6-15 characters long. A combination of letters and numbers is best. Do not use dictionary words, your name, e-mail address, or other personal information that can be easily obtained. It is also recommended that you frequently change your password.

  • Avoid using the same password for multiple online accounts.

  • Be wary of unsolicited e-mail and telephone contacts.

  • Harrisons Malayalam Limited will never e-mail or call a customer and ask that they disclose or verify their credit card, or banking account number.. Such information should only be submitted on the web page forms, when completing an order on our website and never on phone or e-mail to us.

  • If you are contacted by, or receive an unsolicited e-mail from an unknown entity impersonating as Harrisons Malayalam Limited or any of its sister concerns or associates, and are asked to confirm or provide your password or personal or banking information, simply disregard the request and report the incident to Harrisons Malayalam Limited for investigation.

  • Customers should always carefully review order and shipment confirmation e-mails to ensure that they are legitimate and have been sent by Harrisons Malayalam Limited. If you receive shipment confirmation e-mail for a transaction you have not done, report the incident to Harrisons Malayalam Limited.

  • A word of caution is that never disclose any confidential information such as password in any communication with us or with any of our employee. Harrisons Malayalam Limited will never ask for such information over e-mails or phone.

  • If you receive an e-mail asking for personal details such as password never respond to it.

  • A phishing email will normally have a tone of urgency – like "Your account will be temporarily suspended" and therefore please "Login to keep your account active." Please remember Harrisons Malayalam Limited will NEVER send such emails to its customers.

  • If you are doubtful about the credibility of the email, please DO NOT click on any link provided in the email. This may trigger malicious codes being installed on your PC. You must report the incident to Harrisons Malayalam Limited.

  • If you receive a suspected spoofed Harrisons Malayalam Limited e-mail, or discover a fake Harrisons Malayalam Limited website, please report the incident to Harrisons Malayalam Limited.

  • Here are a few important action points that you should bear in mind:

  • Keep your PC updated with the latest anti-virus / anti-spyware software.

  • Install a personal firewall on your PC to protect your account.

  • Keep your PC updated with the latest security patches and, most importantly.

  • Do not click on links or open attachments in unknown or unsolicited (spam) emails.



Secure Transaction



  • Verified by Visa (VbV)



    Verified by Visa (VbV) is an online service designed to make Internet transactions safer by authenticating a cardholder's identity at the time of purchase. Verified by Visa software installed at a merchant website activates the cardholder interface during the authentication process.

    To know more visit the following URL's http://www.visa-asia.com/ap/sa/merchants/productstech/vbv_intro.shtml

  • MasterCard SecureCode



    MasterCard SecureCode is a simple and secure way to pay at thousands of online stores. A private code known only to you and your bank, your SecureCode enhances your existing MasterCard account by protecting you against unauthorized use of your card when shopping online at participating online retailers.

    To know more visit the following URL's http://www.mastercard.com/us/personal/en/cardholderservices/securecode/index.html

    The aim & objective of Verified by Visa & MasterCard SecureCode is to create a level of consumer trust and confidence in online shopping similar to that in the physical shopping environment. It is designed to improve both cardholder and merchant confidence in Internet purchases as well as reduce disputes and fraudulent activity related to the use of Visa & MasterCard payment cards.

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